Shipping policy
Shipping Policy – Goal Vault
At Goal Vault, we aim to deliver your order quickly and safely no matter where you are.
Processing Time
All orders are processed within 1–3 business days. Orders are not shipped on weekends or holidays. During high-demand periods, processing times may be slightly longer.
Shipping Times
Estimated delivery times:
- United States: 5–10 business days
- International: 7–15 business days
Please note that shipping times are estimates and may vary due to carrier delays, customs processing, or high order volume.
Shipping Costs
We offer free shipping on all orders. There are no hidden fees at checkout.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order at any time.
Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, or taxes. These charges are the responsibility of the customer and are not controlled by Goal Vault.
Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Delayed Packages
If your order is significantly delayed or appears lost, please contact us and we will assist you in resolving the issue with the shipping carrier.
Contact Us
If you have any questions about shipping or your order, please reach out to our support team and we’ll be happy to help.
By placing an order with Goal Vault, you agree to the terms outlined in this Shipping Policy.